Compliance

Sysmex Nederland B.V. located in Etten-Leur and Sysmex Belgium N.V. are both controlled by a certified quality management system. The company’s centralized, overlapping structure means communication is short and efficient and uses the know-how that is available in the organization. In addition to the increased efficiency of using internal resources, the center supports all logistic, technical and scientific requests quickly and comprehensively.

The central task is to ensure customer satisfaction throughout our products’ lifecycle. In multidisciplinary teams, we supply customer services such as:

• On-time deliveries of reagents and consumables
• Instrument repair and maintenance, including hot-line support
• Consultancy and management of complex laboratory installation projects
• Integrated concept solutions and total lab automation
• Continuous post-market surveillance and feedback of market requirements as design input for new product development
• Customer event management

ISO
Our company complies with ISO standards.
This means we work with transparent and effective processes, focus on continuous improvement, and pay extra attention to product safety and vigilance.