We would like to inform you about a development within Sysmex that may affect our services to you.
As part of our commitment to improving our processes and strengthening our customer relationships, we have decided to move to a new Customer Relationship Management (CRM) system.
The transition is scheduled for September 18, 2023 and will mainly replace our current internal service and maintenance processes. As a customer, you will notice this through updated service reports and other relevant documentation.
Our team has worked hard to ensure the transition is as smooth as possible, and we have put measures in place to ensure your data is transferred securely and accurately to the new system.
However, despite our efforts, some disruption may occur during the transition period. We would like to assure you that we will make every effort to resolve any issues quickly and efficiently. Your satisfaction is our priority, and we ask for your understanding and cooperation during this transition period.